Academia Open
Vol 7 (2022): December
Business and Economics

Revealing the Organizational Nexus: Culture, Support, Citizenship, and Performance
Membeberkan Nexus: Budaya Organisasi, Dukungan, Kewarganegaraan, dan Kinerja


View Article Suplementary File
Similarity Check Result
  • Putri Rizkika Aida,
  • Rifdah Abadiyah*
Putri Rizkika Aida
Universitas Muhammadiyah Sidoarjo, Indonesia
Rifdah Abadiyah
Universitas Muhammadiyah Sidoarjo, Indonesia *

(*) Corresponding Author
Picture in here are illustration from public domain image or provided by the author, as part of their works
DOI: https://doi.org/10.21070/acopen.7.2022.3249
Published December 31, 2022
Keywords
  • Organizational Culture,
  • Perceived Organizational Support,
  • Employee Performance,
  • Organizational Citizenship Behavior (OCB),
  • Quantitative research
How to Cite
Aida, P. R., & Abadiyah, R. (2022). Revealing the Organizational Nexus: Culture, Support, Citizenship, and Performance. Academia Open, 7, 10.21070/acopen.7.2022.3249. https://doi.org/10.21070/acopen.7.2022.3249

Copyright (c) 2022 Putri Rizkika Aida, Rifdah Abadiyah

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Abstract

This quantitative study investigated the interplay between organizational culture, perceived organizational support (POS), organizational citizenship behavior (OCB), and employee performance. The research, conducted at a logistics technology company, examined a sample of 75 employees through a Likert scale-based questionnaire. Path analysis using SmartPLS 3 for Windows was employed for data analysis. The findings revealed significant relationships between the variables. Organizational culture and POS had direct positive impacts on employee performance, while OCB acted as a mediator between organizational culture and employee performance. The results contribute to understanding the factors influencing employee performance and emphasize the significance of fostering a supportive organizational culture and enhancing perceived support to promote desirable workplace behaviors. These findings provide valuable insights for practitioners and managers aiming to improve organizational effectiveness and productivity. 

Highlights:

  • The study examines the impact of organizational culture and perceived organizational support on employee performance, with a focus on the role of organizational citizenship behavior.
  • The research adopts a quantitative approach, utilizing questionnaires and path analysis techniques to analyze data collected from 75 employees.
  • The findings demonstrate significant relationships between organizational culture, perceived organizational support, organizational citizenship behavior, and employee performance, providing valuable insights for enhancing workplace effectiveness and productivity.

Keywords: Organizational culture, Perceived organizational support, Employee performance, Organizational citizenship behavior (OCB), Quantitative research.

View Article Suplementary File
Similarity Check Result

Downloads

Download data is not yet available.

References

  1. R. hoades, L., & Eisenberger, “‘Perceived Organizational Support Areview of the literature,’” J. Appl. Psychol., 2002.
  2. M. Putrie, F., & Nursalim, “Hubungan antara persepsi Dukungan Organisasi dan Budaya Organisasi dengan Organizational Citizenship Behavior (OCB) pada Karyawan PT. Pertamina UPMS V Surabaya,” J. PsikologiTeori Terap., 2013.
  3. M. Robbins, S.P. and Judge, “Organizational Citizenship Behavior. New Jersey: Prentice Hall,” 2009.
  4. Roby, “Pengaruh Kepribadian dan Dukungan Organisasi terhadap OCB-O dan OCB - I Dosen (Studi Pada Universitas Palangkaraya),” J. BisnisDan Ekon., 2013.
  5. L. Eisenberger , R., Stinglhamber, F., Vandenberghe, C., Sucharki, I., & Rhoades, “‘Perceived Organizational Support : Contributions To Perceived Organizational Support and Employee retention,’” J. Appliend Psychol., 2002.
  6. et. al. Applebaum, S., “Organizational Citizenship Behavior: a Case Study Of Culture, Leadership and Trust.,” no. No. I, 2004.
  7. J. C. Colquit, J. A., Scott, B. A., Judge , T. A., & Shaw, “Justice and Personality: Using Intergrative Theories To derive Moderators of Justice Effect. Organizational Citizenship Behavior and Human Decision Process,” 2006.
  8. B. P. Mohanty, J& Rath, “Influence Of Organizational Cultur n Organizational Citizenship Behavior : A Three Sector Study,” Glob. J. Bus. Res., 2012.
  9. R. Rhoades, L., & Eisenberger, “perceived Organizational Support: A Review Of The Literature,” J. Appl. Psychol., 2002.
  10. N. and J. S. ramadhan, “Pengaruh Employee Engagement terhadap Kinerja Karyawan di Human Capital Center PT. Telekomunikasi Indonesia. Tbk,” J. Manaj. Indones., 2014.
  11. E. M. Kosasoh, Yonathan Steve dan Sutanto, “‘Pengaruh Budaya dan Komitmen Organisasional Terhadap Kinerja Karyawan,’” Agora, 2014.