Indonesian Journal of Public Policy Review
Vol 12 (2020): October
Defence Policy

Performance Quality of the State Civil Apparatus of the Sidoarjo Regency Transportation Service
Kualitas Kinerja Aparatur Sipil Negara Dinas Perhubungan Kabupaten Sidoarjo


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  • Pujo Pujo,
  • Lailul Mursyidah
Pujo Pujo
Universitas Muhammadiyah Sidoarjo, Indonesia
Lailul Mursyidah
Universitas Muhammadiyah Sidoarjo, Indonesia
Picture in here are illustration from public domain image or provided by the author, as part of their works
DOI: https://doi.org/10.21070/ijppr.v12i0.1153
Published October 31, 2020
Keywords
  • Kinerja,
  • Aparatur Sipil Negara,
  • Dinas Perhubungan
How to Cite
Pujo, P., & Mursyidah, L. (2020). Performance Quality of the State Civil Apparatus of the Sidoarjo Regency Transportation Service. Indonesian Journal of Public Policy Review, 12, 10.21070/ijppr.v12i0.1153. https://doi.org/10.21070/ijppr.v12i0.1153

Copyright (c) 2020 Pujo Pujo, Lailul Mursyidah

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Abstract

The State Civil Apparatus (ASN) is a government employee who has a very important role in the implementation of local and regional development. The State Civil Apparatus (ASN) in charge of the Sidoarjo Regency Transportation Service carries out services and maintains an excellent work ethic, as well as the totality of performance so as to provide benefits to the community. The purpose of this research is to describe and analyze the quality of the performance of the State Civil Apparatus at the Transportation Service of Sidoarjo Regency. This study focuses on a performance theory proposed by Mitchell with performance indicators, namely the quality of work. This study uses a descriptive qualitative method with data obtained and collected using observation, documentation, interviews and using books, journals and policy documents as sources. The results of this study are the quality of the performance of the State Civil Apparatus at the Transportation Service of Sidoarjo Regency which has shown good work results in accordance with the rules and tasks given. The existence of providing welfare for the apparatus in the form of rewards for employees whose performance has a positive impact on work motivation. The level of awareness of responsibility in carrying out the duties of each State Civil Apparatus is already high, either with direct or indirect supervision by the leadership.

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