Indonesian Journal of Public Policy Review
Vol 24 (2023): October
Public Policy

Implementation of the SIPRAJA Program Towards E-Government-Based Public Services
Implementasi Program SIPRAJA Menuju Pelayanan Publik Berbasis E-Government


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  • Khoirun Nisak,
  • Hendra Sukmana
Khoirun Nisak
Universitas Muhammadiyah Sidoarjo, Indonesia
Hendra Sukmana
Universitas Muhammadiyah Sidoarjo, Indonesia
Picture in here are illustration from public domain image or provided by the author, as part of their works
DOI: https://doi.org/10.21070/ijppr.v24i0.1345
Published January 22, 2024
Keywords
  • e-government,
  • rural Indonesia,
  • SIPRAJA platform,
  • digital divide,
  • inclusivity
How to Cite
Nisak, K., & Sukmana, H. (2024). Implementation of the SIPRAJA Program Towards E-Government-Based Public Services. Indonesian Journal of Public Policy Review, 24, 10.21070/ijppr.v24i0.1345. https://doi.org/10.21070/ijppr.v24i0.1345

Copyright (c) 2024 Khoirun Nisak, Hendra Sukmana

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Abstract

This study explores the implementation of SIPRAJA, an e-government platform, in a rural Indonesian village. Using a qualitative approach and T.B. Smith's framework, we analyzed the interaction between policymakers, target groups, implementing organizations, and environmental factors influencing its adoption. Findings reveal positive community reception, highlighting SIPRAJA's potential to streamline public services. However, limited outreach and technical challenges raise concerns about inclusivity and sustainability. This research suggests targeted awareness campaigns and infrastructure improvements are crucial for bridging the rural-urban digital divide and maximizing the impact of e-government initiatives.

Highlight :

  • Positive community reception: SIPRAJA shows potential to improve public services in rural areas through streamlined access.
  • Limited outreach and technical challenges: Concerns remain regarding inclusivity and sustainability due to lack of awareness and infrastructure.
  • Bridging the digital divide: Targeted campaigns and infrastructure improvements are crucial for successful e-government initiatives in rural areas.

Keywords: e-government, rural Indonesia, SIPRAJA platform, digital divide, inclusivity

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