Implementation of the SIPRAJA Program Towards E-Government-Based Public Services
Implementasi Program SIPRAJA Menuju Pelayanan Publik Berbasis E-Government
Abstract
This study explores the implementation of SIPRAJA, an e-government platform, in a rural Indonesian village. Using a qualitative approach and T.B. Smith's framework, we analyzed the interaction between policymakers, target groups, implementing organizations, and environmental factors influencing its adoption. Findings reveal positive community reception, highlighting SIPRAJA's potential to streamline public services. However, limited outreach and technical challenges raise concerns about inclusivity and sustainability. This research suggests targeted awareness campaigns and infrastructure improvements are crucial for bridging the rural-urban digital divide and maximizing the impact of e-government initiatives.
Highlight :
- Positive community reception: SIPRAJA shows potential to improve public services in rural areas through streamlined access.
- Limited outreach and technical challenges: Concerns remain regarding inclusivity and sustainability due to lack of awareness and infrastructure.
- Bridging the digital divide: Targeted campaigns and infrastructure improvements are crucial for successful e-government initiatives in rural areas.
Keywords: e-government, rural Indonesia, SIPRAJA platform, digital divide, inclusivity
References
I. M. El-Haq, “Penerapan Teknologi Informasi Dalam Birokrasi Publik di Kantor Desa Kebonagung,” Praja Obs. J. Penelit. Adm. Publik, vol. 2, no. 04, pp. 99–104, 2022.
G. Gamaputra, N. Aini Rosalia, R. Kusyeni, and P. Vokasi, “Penerapan Standar Pelayanan Publik melalui Aplikasi SIPRAJA (Sistem Pelayanan Rakyat Sidoarjo) di Kantor Kelurahan Celep,” J. Ilm. Ilmu Adm., vol. 5, no. 2, pp. 81–96, 2022, [Online]. Available: https://www.sidoarjokab.go.id/
N. K. A. S. Adi, “Strategi Pemerintahan Desa Dalam Mewujudkan Prinsip Efektivitas Pada Pelayanan Pembuatan E-KTP di Desa Sukodono Kecamatan Dampit Kabupaten Malang,” J. Kaji. Moral dan Kewarganegaraan, vol. 11, no. 1, pp. 352–366, 2023.
N. Selawati, “Jurnal Syntax Transformation,” vol. 3, no. 3, pp. 147–156, 2022.
D. P. Saputra and A. Widiyarta, “Efektivitas Program SIPRAJA Sebagai Inovasi Pelayanan Publik di Kecamatan Sidoarjo Kabupaten Sidoarjo,” JPAP J. Penelit. Adm. Publik, vol. 7, no. 2, pp. 194–211, 2021, doi: 10.30996/jpap.v7i2.4497.
V. N. Chrismonita, D. Adriantini, and S. Dewi, “Efektivitas Permendagri Nomor 7 Tahun 2019 tentang Pelayanan Administrasi Kependudukan Secara Daring ( Studi di Disdukcapil Kota Magelang dalam Rangka Mewujudkan Good Governance ),” vol. 2, no. 2, pp. 64–89, 2020.
A. Shafira and A. Kurniasiwi, “Implementasi E-Government Dalam Upaya Peningkatan Pelayanan Berbasis Online Di Kabupaten Kulon Progo,” J. Caraka Prabu, vol. 5, no. 1, pp. 52–68, 2021, doi: 10.36859/jcp.v5i1.457.
S. Samantha, “Implementasi Kebijakan Publik Melalui Sistem Pelayanan Rakyat Sidoarjo (SIPRAJA) di Desa Tambak Sumur Kecamatan Waru Kabupaten Sidoarjo (mplementation …,” 2022.
P. Sub-district, “No Title”.
S. Ranna, “Implementasi Kebijakan Program Pengawasan Dalam Mewujudkan Reformasi Birokrasi,” JISIP J. Ilmu Sos. dan Ilmu Polit., vol. 8, no. 4, pp. 311–315, 2019, [Online]. Available: https://publikasi.unitri.ac.id/index.php/fisip/article/view/1965
A. Juliarso, “Analisis Implementasi E-Government Dalam Meningkatan Kinerja Pelayanan Publik Pada Pemerintah Daerah Kabupaten Ciamis,” Kebijak. J. Ilmu Adm., vol. 10, no. 1, p. 10, 2019, doi: 10.23969/kebijakan.v10i1.1417.
J. F. Purba, U. Tarigan, I. Nasution, and A. Suharyanto, “Implementasi Sistem Informasi Administrasi Kependudukan dalam Pengurusan Kartu Tanda Penduduk Elektronik,” Perspektif, vol. 8, no. 2, pp. 77–83, 2019, doi: 10.31289/perspektif.v8i2.2597.
I. Hasibah, Hayat, and H. Anadza, “Efektivitas Program Pelayanan Online Kependudukan Dalam Meningkatkan Kualitas Pelayanan Publik (Studi Kasus Pada Dinas Kependudukan dan Pencatatan Sipil Kabupaten Gresik),” J. Publicuho, vol. 5, no. 4, pp. 1027–1040, 2022, doi: 10.35817/publicuho.v5i4.47.
Ismail and M. Ismail, “Implementasi Kebijakan Pelayanan Administrasi Kependudukan di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Garut,” Registratie, vol. 4, no. April, pp. 22–31, 2022.
T. Prasaja and E. Wiratno, “Pelaksanaan Dana Desa di Desa Bentangan Kecamatan Wonosari Kabupaten Klaten,” J. Insitusi Politek. Ganesha Medan, vol. 2, no. 1, pp. 116–123, 2019.
C. A. Londong, D. Saerang, and R. Koleangan, “Faktor-Faktor Yang Mempengaruhi Kinerja Pegawai Negeri Sipil Kota Manado,” J. Pembang. Ekon. Dan Keuang. Drh., vol. 17, no. 2, 2019, doi: 10.35794/jpekd.10251.17.2.2015.
Alex, Ed., “CamScanner 11-06-2023 08,” in Pembahasan Administrasi, Organisasi, dan Manajemen, Pertama.Yogyakarta: CAPS (Center for Academic Publishing Servce, 2019, p. 11
Copyright (c) 2024 Khoirun Nisak, Hendra Sukmana
This work is licensed under a Creative Commons Attribution 4.0 International License.