Implementation of the SIPRAJA Program Towards E-Government-Based Public Services


Implementasi Program SIPRAJA Menuju Pelayanan Publik Berbasis E-Government


  • (1)  Khoirun Nisak            Universitas Muhammadiyah Sidoarjo  
            Indonesia

  • (2) * Hendra Sukmana            Universitas Muhammadiyah Sidoarjo  
            Indonesia

    (*) Corresponding Author

Abstract

This study explores the implementation of SIPRAJA, an e-government platform, in a rural Indonesian village. Using a qualitative approach and T.B. Smith's framework, we analyzed the interaction between policymakers, target groups, implementing organizations, and environmental factors influencing its adoption. Findings reveal positive community reception, highlighting SIPRAJA's potential to streamline public services. However, limited outreach and technical challenges raise concerns about inclusivity and sustainability. This research suggests targeted awareness campaigns and infrastructure improvements are crucial for bridging the rural-urban digital divide and maximizing the impact of e-government initiatives.

Highlight :

  • Positive community reception: SIPRAJA shows potential to improve public services in rural areas through streamlined access.
  • Limited outreach and technical challenges: Concerns remain regarding inclusivity and sustainability due to lack of awareness and infrastructure.
  • Bridging the digital divide: Targeted campaigns and infrastructure improvements are crucial for successful e-government initiatives in rural areas.

Keywords: e-government, rural Indonesia, SIPRAJA platform, digital divide, inclusivity

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Published
2024-01-22
 
How to Cite
Nisak, K., & Sukmana, H. (2024). Implementation of the SIPRAJA Program Towards E-Government-Based Public Services. Indonesian Journal of Public Policy Review, 24, 10.21070/ijppr.v24i0.1345. https://doi.org/10.21070/ijppr.v24i0.1345
Section
Public Policy