Indonesian Journal of Public Policy Review
Vol 24 (2023): October
Public Policy

The Service of Trans Jatim Bus Transportation by means of Public Value Approarch
Pelayanan Transportasi Bus Trans Jatim dengan Pendekatan Public Value


Article View
  • Isnaini Rodiyah,
  • Eva Ilifiyah Ikhtiarini
Isnaini Rodiyah
Universitas Muhammadiyah Sidoarjo, Indonesia
Eva Ilifiyah Ikhtiarini
Universitas Muhammadiyah Sidoarjo, Indonesia
Picture in here are illustration from public domain image or provided by the author, as part of their works
DOI: https://doi.org/10.21070/ijppr.v24i0.1346
Published January 22, 2024
Keywords
  • East Java Trans Bus,
  • public value,
  • congestion,
  • accessibility,
  • improvement
How to Cite
Rodiyah, I., & Ikhtiarini, E. I. (2024). The Service of Trans Jatim Bus Transportation by means of Public Value Approarch. Indonesian Journal of Public Policy Review, 24, 10.21070/ijppr.v24i0.1346. https://doi.org/10.21070/ijppr.v24i0.1346

Copyright (c) 2024 Isnaini Rodiyah, Eva Ilifiyah Ikhtiarini

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Abstract

This study investigates the public value of the Trans Java East bus rapid transit (BRT) system, implemented to address urban congestion in Indonesia. Employing descriptive research methods with data collected through observation, interviews, and literature review, the analysis finds that while Trans Java East meets public value criteria for accessibility, affordability, and comfort, it falls short in fully mitigating congestion. Recommendations for optimization include route expansion, improved integration with other modes of transport, and enhanced operational efficiency. The study concludes that regional BRT systems, despite limitations, offer attractive mobility alternatives and require continuous development to maximize their impact on urban transport challenges.

Highlight :

  • Reduces congestion: While not a complete solution, Trans Java East offers a more attractive alternative to private vehicles, potentially easing traffic in the region.
  • Public service fulfillment: Launched by the East Java government, this bus service aims to address the need for reliable and accessible public transportation, fulfilling a crucial responsibility.
  • Promising, but needs improvement: The research finds Trans Java East meets public value criteria in principle, but highlights areas for development, such as further optimization of routes and schedules

Keywords: East Java Trans Bus, public value, congestion, accessibility, improvement

Article View

References

  1. E. A. Purwanto, D. Tyastianti, A. Taufiq, and W. Novianto, "Modul Pelayanan Publik," Lemb. Adm. Negara, vol. 53, no. 9, pp. 1–90, 2016.
  2. D. Rosanti, A. Idris, and R. Kalalinggi, "Penyediaan Fasilitas Publik Di Kota Tanjung Selor Sebagai Ibukota Provinsi Kalimantan Utara," J. Adm. Reform, vol. 3, no. 2, pp. 255–266, 2015.
  3. Suning and Pungut, "Evaluasi Kesesuaian Jalur Trayek BRT Trans Sidoarjo Terhadap Pengembangan Antar CBD," no. 27, pp. 232–237, 2016.
  4. Z. Anggraini, "Kajian Opini Masyarakat Mengenai Kebutuhan Sarana Transportasi Publik Di Muara Bungo," J. Adm. Negara, vol. 25, no. 1, pp. 55–71, 2019.
  5. H. Yulita and B. Wijaya, "Pengaruh Kualitas Pelayanan Transportasi Publik terhadap Kepuasan Konsumen," Manag. Account. Expo., vol. 3, no. 1, pp. 1–12, 2020.
  6. K. Sidoarjo, E. Patria, W. Pratama, and H. Widhiarto, "Analisis Kemacetan di Jalan A . Yani , Kecamatan," vol. 05, no. September, pp. 79–84, 2022.
  7. R. T. Yasin, "Analisis Potensi Pertumbuhan Ekonomi Kabupaten Sidoarjo di Wilayah Gerbangkertosusila," J. Ilm. Mhs. FEB, 2016.
  8. "Sidoarjo dan Penduduk Migrasinya," Kompasiana, 2016. [Online]. Available: https://www.kompasiana.com/cinthyadq/5856889de422bd0d0bfd3a6f/sidoarjo-dan-penduduk-migrasinya.
  9. R. S. Astuti, Y. Kristanto, D. Aden, N. Nuha, and J. H. Soedarto, "Public Value Pengguna Moda Transportasi Bus Rapid Transit (Brt) Kota Semarang," J. Public Policy Manag. Rev., vol. 10, no. 3, pp. 208–223, 2021.
  10. R. Wulandari, E. Rochima, Y. Rianto, and C. Endyana, "Pemetaan Topik Nilai Publik Dalam Penelitian," Baca J. Dokumentasi Dan Inf., vol. 41, no. 2, p. 203, 2020.
  11. J. Ilmu, A. Negara, U. Tidar, and K. Magelang, "MEMBANGUN PUBLIC VALUE DALAM PENGELOLAAN SAMPAH," vol. 5, no. 2, pp. 24–33, 2021.
  12. M. H. Moore, "Creating Public Value: Strategic Management in Government." Cambridge: Harvard University Press, 1995.
  13. V. M. Yanela and S. Suryanef, "Kualitas Pelayanan Trans Padang Sebagai Sarana Transportasi Publik di Kota Padang," J. Civ. Educ., vol. 5, no. 3, pp. 338–343, 2022.
  14. D. F. Eprilianto, T. A. Oktariyanda, and Y. E. K. Sari, "Inovasi Digital Dalam Sektor Publik: Studi Deskriptif Tentang Value Added Inovasi Pelayanan Kesehatan," J. El-Riyasah, vol. 13, no. 1, pp. 33–49, 2022.
  15. S. Haryono, "Analisis Kualitas Pelayanan Angkutan Umum," J. Adm. Bisnis, vol. 7, no. 1, p. 7, 2010.
  16. S. R. Siregar, W. Wardaya, and D. Tas'an, "Implementasi Kebijakan Transportasi Publik Dalam Mengatasi Kemacetan Dan Kepadatan Lalu Lintas Di Medan," J. Manaj. Transp. Logistik, vol. 4, no. 2, p. 147, 2017.
  17. A. A. Putra and H. Adeswastoto, "Transportasi Publik Dan Aksesibilitas Masyarakat Perkotaan," J. Tek. Ind. Terintegrasi, vol. 1, no. 1, pp. 55–60, 2018.
  18. M. Sadyohutomo, "Manajemen Kota dan Wilayah." Jakarta: Bumi Aksara, 2008.
  19. A. Arief, "Quo Vadis Transportasi Publik Di Ibukota: Sebuah Masalah, Tantangan dan Solusi," J. Mp (Manajemen Pemerintahan), pp. 10–27, 2015.
  20. A. Schafer, "'The global demand for motorized mobility,'" Transp. Res., vol. A32, no. (6), pp. 455–477, 1998.
  21. "Gubernur Jawa Timur Launching Bus Trans Jatim di Sidoarjo," Pelopor, 2022. [Online]. Available: https://pelopor.net/gubernur-jawa-timur-launching-bus-trans-jatim-di-sidoarjo/.
  22. "22 Bus Transjatim Koridor 1, Khusus Tujuan Sidoarjo, Surabaya, Gresik, Launching di Terminal Porong," Press, Bhayangkara, 2022. [Online]. Available: https://persbhayangkara.id/2022/08/19/meluncurnya-22-bus-transjatim-koridor-1-khusus-tujuan-sidoarjo-surabaya-gresik-launching-di-terminal-porong/.
  23. A. M. Dyanti, "MINAT MASYARAKAT TERHADAP MODATRANSPORTASI TRANS SIDOARJO," Mhs. Progr. Stud. Ilmu Adm.–8, 2016.
  24. D. A. Setyorini, "Upaya Peningkatan Pelayanan Bus TransSidoarjo (Bts) Berdasarkan PreferensiPengguna," pp. 1–111, 2018.
  25. L. J. Moleong, "Metodologi Penelitian Kualitatif." Bandung: Remaja, 2016.
  26. U. E. Heryana, A., & Unggul, "Informan Dan Pemilihan Informan Dalam Penelitian Kualitatif," Sist. Inf. Akunt. Esensi dan Apl., no. December, p. 14, 2018.
  27. J. Miles, M. B, Huberman, A. M, dan Saldana, "Qualitative Data Analysis, A Methods Sourcebook," Sage Publications, 2014.
  28. S. H. Jumaah, D. C. Dewi, F. Kartini, and N. Benita, "Penanggulangan dampak Covid-19 bagi usaha mikro (studi pada implementasi Program Banpres Produktif melalui Peraturan Menteri Koperasi dan Usaha Kecil Menengah Nomor 6 Tahun 2020 di Kabupaten Lombok Timur)," Publisia J. Ilmu Adm. Publik, vol. 7, no. 1, pp. 1–14, 2022.
  29. A. Sutandi, "Pentingnya Transportasi Umum Untuk Kepentingan Publik," J. Adm. Publik, vol. 12, no. 1, pp. 19–34, 2015.
  30. C. Ansell and A. Gash, "Collaborative Governance in Theory and Practice," J. Public Adm. Res. Theory, vol. 18, no. 4, pp. 543–571, Oct. 2007.
  31. M. N. Prayudyanto, "Model Buy the Services Angkutan Umum Massal Kota Metropolitan: Apakah Subsidi Masih Diperlukan?," J. Penelit. Transp. Darat, vol. 23, no. 1, pp. 55–71, 2021.
  32. R. Salam, "Perubahan dan Inovasi Pelayanan Publik Di Era New Normal Pandemi Covid-19 Changes and Innovations in Public Services in the New Normal," J. Public Adm. Gov., vol. 3, no. 1 April, pp. 28–36, 2021.
  33. M. Benington, J. Moore, "Public Value in Complex and Changing Times," 2011.
  34. T. Meynhardt, "Public value inside: What is public value creation?," Int. J. Public Adm., vol. 32, no. (3–4), pp. 192– 219, 2009.
  35. F. Z. Yopiannor and U. M. Palangkaraya, "Public Value of ‘A nak Itah’ Program Innovation in Palangkaraya City," vol. 2515, no. 2, 2022.
  36. F. Untidar, "Implementasi master strategi dalam menciptakan nilai publik pada umkm warung shakti," vol. 6, no. 1, pp. 1–12, 2022.
  37. A. Arsid, I. Widianingsih, H. Nurasa, and E. A. Muhtar, "Implementasi master strategi dalam menciptakan nilai publik pada PDAM TKR Kabupaten Tangerang," Publisia J. Ilmu Adm. Publik, vol. 4, no. 1, 2019.
  38. K. D. Hoffman and J. E. Bateson, "Essentials of Service Marketing." Fort Worth: The Dryden Press, 1997.
  39. K. F. Ferine and Juniarti, "Pelayanan SDM," Yogyakarta: Selat Media Partners, 2022.
  40. U. Zakiyah and D. Fadiyah, "Inovasi Pelayanan Transportasi Publik Ramah Penyandang Disabilitas di DKI Jakarta," Adm. J. Ilm. Adm. Publik dan Pembang., vol. 11, no. 1, pp. 29–36, 2020.
  41. H. Azwar, "Analisis Kepuasan Masyarakat Terhadap Pelayanan Publik," Sosio e-Kons, vol. 11, no. 3, p. 259, 2020.
  42. E. Oktaviani, "Kualitas Pelayanan Transportasi Perkotaan dalam Meningkatkan Kepuasan Masyarakat di Surabaya (Studi Kasus Pada Angkutan Suroboyo Bus)," J. Chem. Inf. Model., vol. 53, no. 9, pp. 1689–1699, 2019.
  43. L. N. Khanifah, "Determining Public Value of Infrastructure Projects: Case Studies in Yogyakarta Province, Indonesia," JKAP (Jurnal Kebijak. dan Adm. Publik), vol. 23, no. 2, pp. 109–122, 2019.
  44. T. Meynhardt et al., "Public Sector Management in a Globalized World," Public Sect. Manag. a Glob. World, no. September, 2017.
  45. F. A. Larasati, S. Nurlaela, and C. Susetyo, "Jurnal Penelitian Transportasi Darat Keterjangkauan Fasilitas Halte pada Koridor Ruas Jalan Kota," J. Penelit. Transp. Darat, vol. 24, no. 1, pp. 28–34, 2022.
  46. M. Nuryanti, "Pemahaman Kebijakan Publik( Formulasi,Implementasi dan Evaluasi Kebijakan Publik)," Kebijak. Publik Deliberatif, vol. 1, p. 286, 2015.
  47. A. F. H. Prajitno et al., "Analisa Pola Perjalanan dan Karakteristik Penumpang Bus Trans Sidoarjo," J. Apl. Tek. Sipil, vol. 16, no. 2, p. 47, 2018.
  48. W. A. Riawan, "Analisis Pelayanan Bus Rapid Transit Kapasitas Sedang pada Sistem Transportasi Perkotaan [The Service Analysis of Medium Capacity Bus Rapid Transit on the Urban Transportation System]," War. Penelit. Perhub., vol. 30, no. 2, pp. 119–132, 2018.
  49. D. Muryanto and M. O. Bustamin, "Kajian Korelasi Dimensi Dan Standar Kenyamanan Bus Rapid Transit Trans Sidoarjo Terhadap Load Factor," Narotama J. Tek. Sipil, vol. 2, no. 2, pp. 44–50, 2018.
  50. D. S. Tangi, D. W. Karels, and E. E. Hangge, "Analisis pemilihan moda transportasi angkutan umum di golewa selatan kabupaten ngada," J. Tek. sipil, Vol 11 No. 1, vol. 11, no. 1, pp. 77–90, 2022.
  51. M. Thahir Haning and M. HTahili, "Peningkatan Public Trust dan Pengaruhnya Terhadap Kepatuhan Wajib Pajak di Provinsi Sulawesi Selatan Public Trust growth and The Impact on Taxpayer Compliance in South Sulawesi Province," vol. 13, no. 2, pp. 62–71, 2018.
  52. S. Rahayu and S. T. Faulina, "Pengaruh Digital Customer Experience dalam Menciptakan Customer Satisfaction dan Customer Loyalty di Era Digital," Jesya (Jurnal Ekon. Ekon. Syariah), vol. 5, no. 1, pp. 1–13, 2022.
  53. B. I. Prakoso, "Evaluasi Kinerja Dan Pelayanan Bus Trans Sidoarjo," Pendidik. Tek. Sipil, Fak. Tek. Sipil Dan …, 2016.
  54. Sutandi A. Caroline, "Pentingnya Transportasi Umum Untuk Kepentingan Publik," J. Adm. Publik, vol. 12, no. 1, pp. 19–34, 2015.
  55. P. Rizkiyah, L. Liyushiana, and H. Herman, "Sinergitas Pentahelix Dalam Pemulihan Pariwisata Pasca Bencana Erupsi Gunung Api Sinabung Di Kabupaten Karo, Sumatera Utara," J. IPTA, vol. 7, no. 2, p. 247, 2019.