Indonesian Journal of Public Policy Review
Vol 25 No 3 (2024): July
Public Policy

E-Government Boosts Administrative Efficiency in Rural Indonesia
E-Government Mendorong Efisiensi Administrasi di Pedesaan Indonesia


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  • Alifiah Arum Muwardi,
  • Hendra Sukmana
Alifiah Arum Muwardi
Universitas Muhammadiyah Sidoarjo, Indonesia
Picture in here are illustration from public domain image or provided by the author, as part of their works
DOI: https://doi.org/10.21070/ijppr.v25i3.1376
Published May 16, 2024
Keywords
  • E-government,
  • population administration,
  • Mining Village,
  • program effectiveness,
  • qualitative study
How to Cite
Muwardi, A. A., & Sukmana, H. (2024). E-Government Boosts Administrative Efficiency in Rural Indonesia. Indonesian Journal of Public Policy Review, 25(3), 10.21070/ijppr.v25i3.1376. https://doi.org/10.21070/ijppr.v25i3.1376

Copyright (c) 2024 Alifiah Arum Muwardi, Hendra Sukmana

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Abstract

This study evaluates the effectiveness of the Plavon Dukcapil website in enhancing population administration in the Mining Village government. Using a descriptive qualitative method, the research focuses on four indicators: program target accuracy, socialization, objectives, and monitoring. Results show that while the website effectively serves its intended community, socialization efforts are lacking, leading to limited awareness among less tech-savvy residents. Despite human resource challenges, the website meets its objective of expediting administrative processes. However, formal monitoring is absent. The findings suggest a need for better socialization, continuous monitoring, and enhanced training for human resources to optimize e-government services at the village level.

Highlights:

  1. Target Accuracy: Website effectively serves the community, increasing administration activities.
  2. Socialization: Limited awareness due to inadequate efforts and reliance on word of mouth.
  3. Program Monitoring: Lacks formal oversight; requires continuous monitoring and human resource training.

Keywords: E-government, population administration, Mining Village, program effectiveness, qualitative study

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