Indonesian Journal of Public Policy Review
Vol 25 No 3 (2024): July
Public Policy

Transforming Population Administration for Global Smart Cities through Sipraja
Transformasi Administrasi Kependudukan untuk Kota Cerdas Global melalui Sipraja


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  • Nuke Kenya Agustina,
  • Ahmad Riyadh UB
Nuke Kenya Agustina
Universitas Muhammadiyah Sidoarjo, Indonesia
Ahmad Riyadh UB
Universitas Muhammadiyah Sidoarjo, Indonesia
Picture in here are illustration from public domain image or provided by the author, as part of their works
DOI: https://doi.org/10.21070/ijppr.v25i3.1378
Published May 19, 2024
Keywords
  • SIPRAJA,
  • population administration,
  • Bluru Kidul,
  • qualitative research,
  • public service
How to Cite
Agustina, N. K., & UB, A. R. (2024). Transforming Population Administration for Global Smart Cities through Sipraja. Indonesian Journal of Public Policy Review, 25(3), 10.21070/ijppr.v25i3.1378. https://doi.org/10.21070/ijppr.v25i3.1378

Copyright (c) 2024 Nuke Kenya Agustina, Ahmad Riyadh UB

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Abstract

This study analyzes the implementation of the SIPRAJA Application Program for population administration services in Bluru Kidul Village. Using a descriptive qualitative approach, data were collected through interviews, observation, and documentation, and analyzed using Miles and Huberman's model. The study, guided by Merille S. Grindle's framework, found that while SIPRAJA aligns with its objectives and provides timely service satisfaction, it faces challenges in socialization and technological readiness. Only 19% of residents use the program, preferring conventional services due to technological limitations and unavailable system features. The findings highlight the need for improved socialization and training to enhance resident participation and system effectiveness, contributing to smart city goals.

Highlights:

  1. Program Success: SIPRAJA meets objectives, offers timely service satisfaction.
  2. Challenges: Socialization and technological readiness limit resident participation.
  3. Recommendations: Improve socialization and training for better system adoption.

Keywords: SIPRAJA, population administration, Bluru Kidul, qualitative research, public service

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