SIPRAJA's impact on Community Engagement can be seen from the public service revolution:

Shendya Rossi  Sentifolia; Lailul Mursyidah

doi:10.21070/ijppr.v25i3.1382

(1) Shendya Rossi Sentifolia Universitas Muhammadiyah Sidoarjo
Indonesia
(2) * Lailul Mursyidah Universitas Muhammadiyah Sidoarjo
Indonesia
(*) Corresponding Author

DOI: https://doi.org/10.21070/ijppr.v25i3.1382

Abstract

This research evaluates the effectiveness of SIPRAJA in Porong Village, Indonesia, aiming to enhance public service quality. Despite challenges like low community participation, the study identifies factors hindering and supporting SIPRAJA and assesses its impact using qualitative methods. Results show strategic planning, policy coordination, and effective monitoring as key to its success, emphasizing the importance of improved socialization for community engagement.

Highlights:

SIPRAJA Program Evaluation: Assessing public service effectiveness in Porong Village.
Key Success Factors: Strategic planning, policy coordination, and community engagement.
Community Participation: Improving socialization for enhanced public service involvement.

Keywords: SIPRAJA, public service effectiveness, community engagement, strategic planning, qualitative research

References

. A. Dwiyanto, Mewujudkan Good Governance Melalui Pelayanan Publik, Yogyakarta, Indonesia: Gajah Mada University Press, 2014.

. S. Sardiyo, A. Basri, and S. Supriyanto, “Pengaruh Pelayanan Publik, Disiplin Dan Lingkungan Kerja Terhadap Kepuasan Masyarakat Kota Lubuklinggau,” Senashtek, vol. 2022, pp. 268–272. [Online].

. A. C. & M. Habibullah, Pelayanan Publik Tingkat Desa, Yogyakarta, Indonesia: Interpena, 2015.

. R. Hidayat, H. Wijono, and F. Hanum, “Transparansi Informasi Pelayanan di Dinas Penanaman Modal Dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Kabupaten Situbondo,” Acton, vol. 14, no. 1, pp. 1–14, 2018. [Online].

. E. Wicaksono and S. M. Ilyas, “Analisis Kinerja Aparatur Desa Dalam Memberikan Pelayanan Publik ( Studi Kasus Di Desa Karanggeger,” J. Ekon., vol. 15, no. 01, pp. 61–70, 2022.

. M. Poniatowicz, R. Dziemianowicz, and A. Kargol-Wasiluk, “Good Governance and Institutional Quality of Public Sector: Theoretical and Empirical Implications,” Eur. Res. Stud. J., vol. XXIII, no. 2, pp. 529–556, 2020. doi: 10.35808/ersj/1608.

. F. A. Ristin, “Kinerja Aparatur Pemerintah Desa Dalam Memberikan Pelayanan Publik (Studi Pelayanan Administrasi Di Desa Samberan Kecamatan Kanor Kabupaten Bojonegoro),” Fak. Ilmu Sos. dan Ilmu Polit. Untag Surabaya, vol. 22, 2022.

. Muchlis, “Diduga Korupsi Dana Desa Rp 174 Juta, Mantan Kades di Sidoarjo Ditahan Polisi,” kompas.com, 2021. [Online].

. D. Noviyanti, H. Atthahara, S. R. Adiarsa, and E. Priyanti, “Efektivitas Kinerja Aparatur Desa dalam Pelayanan Publik Kepada Masyarakat di Desa Bolongsari,” J. Ilm. Wahana Pendidik, vol. 8, no. 3, pp. 178–183, 2022. doi: 10.5281/zenodo.6470284.

. E. Prasojo, “Integrasi e-Government: Tantangan, Kebijakan dan Implementasi,” Jakarta, Indonesia, 2017. [Online].

. A. Jameel, M. Asif, and A. Hussain, “Good Governance and Public Trust: Assessing the Mediating Effect of E-government in Pakistan,” Lex Localis, vol. 17, no. 2, pp. 299–320, 2019. doi: 10.4335/17.2.299-320(2019).

. R. Heeks, “Most e-Government-for-Development Projects Fail: How Can Risks be Reduced?”. I-Government Working Paper Series, Manchester, UK: Institute for Development Policy and Management, 2018.

. S. P. Siagian, *Fungsi-Fungsi Manajerial*, Jakarta, Indonesia: PT Bumi Aksara, 2007.

SIPRAJA's impact on Community Engagement can be seen from the public service revolution

Dampak SIPRAJA terhadap Keterlibatan Masyarakat dapat dilihat dari revolusi pelayanan publik

Abstract

References