Revealing Public Service Quality: Assessing Satisfaction Levels and Performance in a Local Administrative Unit: Memaparkan Kualitas Pelayanan Publik: Menilai Tingkat Kepuasan Dan Kinerja Di Satuan Administrasi Lokal. IJPPR 2023, 23. https://doi.org/10.21070/ijppr.v23i0.1320.