ANGGRAENI, Dian Adiana; MURSYIDAH, Lailu. Service Quality Evaluation: The Empathy Gap in Ngampelsari Village Administration: Evaluasi Kualitas Layanan: Kesenjangan Empati dalam Administrasi Desa Ngampelsari. Indonesian Journal of Public Policy Review, [S. l.], v. 26, n. 2, p. 10.21070/ijppr.v26i2.1446, 2025. DOI: 10.21070/ijppr.v26i2.1446. Disponível em: https://ijppr.umsida.ac.id/index.php/ijppr/article/view/1446. Acesso em: 27 oct. 2025.