“The Influence of Service Quality of Apparatus on Community Satisfaction in the Testing Unit of Motorized Vehicles for Types of Goods Transport in Sidoarjo Regency: Pengaruh Kualitas Pelayanan Aparat Terhadap Kepuasan Masyarakat di Unit Pengujian Kendaraan Bermotor Jenis Angkutan Barang di Kabupaten Sidoarjo” (2022) Indonesian Journal of Public Policy Review, 20, p. 10.21070/ijppr.v20i0.1286. doi:10.21070/ijppr.v20i0.1286.