“The Influence of Service Quality of Apparatus on Community Satisfaction in the Testing Unit of Motorized Vehicles for Types of Goods Transport in Sidoarjo Regency: Pengaruh Kualitas Pelayanan Aparat Terhadap Kepuasan Masyarakat di Unit Pengujian Kendaraan Bermotor Jenis Angkutan Barang di Kabupaten Sidoarjo”, IJPPR, vol. 20, p. 10.21070/ijppr.v20i0.1286, Sept. 2022, doi: 10.21070/ijppr.v20i0.1286.