[1]
“Service Quality Evaluation: The Empathy Gap in Ngampelsari Village Administration: Evaluasi Kualitas Layanan: Kesenjangan Empati dalam Administrasi Desa Ngampelsari”, IJPPR, vol. 26, no. 2, p. 10.21070/ijppr.v26i2.1446, Mar. 2025, doi: 10.21070/ijppr.v26i2.1446.