Indonesian Journal of Public Policy Review
Vol 25 No 1 (2024): January
Public Policy

Implementation of E-Government Through E-Buddy in Sidoarjo Regency
Penerapan E-Government Melalui E-Buddy di Kabupaten Sidoarjo


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  • Difta Izza Nadila,
  • Ilmi Usrotin Choiriyah
Difta Izza Nadila
Universitas Muhammadiyah Sidoarjo, Indonesia
Ilmi Usrotin Choiriyah
Universitas Muhammadiyah Sidoarjo, Indonesia
Picture in here are illustration from public domain image or provided by the author, as part of their works
DOI: https://doi.org/10.21070/ijppr.v25i1.1350
Published January 24, 2024
Keywords
  • E-Government,
  • E-Buddy,
  • Implementation,
  • Rural Village,
  • Indonesia
How to Cite
Nadila, D. I., & Choiriyah, I. U. (2024). Implementation of E-Government Through E-Buddy in Sidoarjo Regency. Indonesian Journal of Public Policy Review, 25(1), DOI 10.21070/ijppr.v25i1.1350. https://doi.org/10.21070/ijppr.v25i1.1350

Copyright (c) 2024 Difta Izza Nadila, Ilmi Usrotin Choiriyah

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Abstract

This study examined the implementation of E-Buddy, an electronic official letter system, in a rural Indonesian village. Using observation, interviews, and document analysis, we found that while legal and technological frameworks were in place, human infrastructure posed significant challenges. Officials lacked training and understanding of E-Buddy, hindering its effectiveness. This highlights the crucial role of user-centric design and capacity building in successful e-government initiatives, particularly in resource-constrained settings.

Highlight :

  • The implementation of E-Buddy, an electronic official letter system, faced challenges due to inadequate communication and technical guidance
  • The study revealed that the human resources, particularly the ability of village officials to adapt to the E-Buddy application, were not fully equipped for its implementation
  • The research emphasizes the importance of user-centric design and capacity building in e-government initiatives, especially in resource-constrained settings

Keywords: E-Government, E-Buddy, Implementation, Rural Village, Indonesia

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