Next Generation Welfare System and E-Government in Banjarbendo Village
Sistem Kesejahteraan Generasi Selanjutnya dan E-Government di Desa Banjarbendo
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(1) Achmad Firnanda Darmawan Universitas Muhammadiyah Sidoarjo
Indonesia
(2) * Ilmi Usrotin Choiriyah
Universitas Muhammadiyah Sidoarjo
Indonesia
(*) Corresponding Author
Abstract
Background: The effectiveness of social welfare information systems, especially the Next Generation Social Welfare Information System (SIKS-NG), is vital for local e-government initiatives. Specific Background: This study examines SIKS-NG's implementation in Banjarbendo Village, Sidoarjo, East Java, to evaluate its impact on service delivery. Knowledge Gap: Prior research highlights inconsistent effectiveness and issues related to resource adequacy and data accuracy in rural contexts. Aims: This research aims to assess SIKS-NG's effectiveness through qualitative analysis, focusing on indicators of goal achievement, integration, and adaptation. Results: The study finds that SIKS-NG operates effectively due to competent operators and sufficient infrastructure, though data inconsistencies pose challenges. Novelty: This research offers new insights into the successes and challenges of implementing SIKS-NG in a rural Indonesian setting. Implications: The findings emphasize the importance of ongoing training and infrastructure improvements to resolve data discrepancies, thereby enhancing the effectiveness of e-government in social welfare management.
Highlights :
- Human Resource Competence: The effectiveness of SIKS-NG relies heavily on the training and skills of operators in information technology.
- Infrastructure Support: Adequate facilities, such as computers and internet access, are essential for smooth implementation.
- Data Accuracy Issues: Discrepancies between submitted and application data hinder overall program effectiveness.
Keywords: SIKS-NG, e-government, social welfare, effectiveness, rural development
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